How to have Crucial Conversations at Work?

Most people do their best to avoid conflict. Even if the situation is uncomfortable, the path of least resistance is to wait for the discomfort to subside. However, preventing crucial conversations won't make them disappear, and having them can significantly improve our work and home. Many people don't have crucial conversations because they need to learn how to have them. Many of us worry that having crucial conversations can damage our relationships or negatively impact our work environment. Avoiding these conversations can lead to resentment and even greater division between people. Things You Need to Know About Crucial Conversations Crucial conversations are a necessary part of working well with others. Gaining understanding is often the first step in creating a better work environment. At the same time, avoiding conflict can lead to significant rifts in the workplace. These neglected conversations lead to lower employee engagement and productivit...